Sales Account Manager

Your tasks

Manage and maintain strong, professional relationships with assigned clients. Act as the main point of contact for clients regarding account-related matters. Follow up with clients on invoices, payments, outstanding balances, and collections. Prepare, review, and track invoices and account statements. Monitor client accounts and ensure accurate and up-to-date financial records. Perform account reconciliations and identify discrepancies when needed. Coordinate with the finance and accounting teams to resolve payment and billing issues. Follow up on overdue payments and maintain accurate records of collection activities. Handle client inquiries related to invoices, payments, balances, and account statements. Prepare regular account reports and provide updates on account status. Ensure all client transactions and account information are properly documented. Support the preparation of financial reports and account summaries when required. Identify potential account issues and escalate them to the relevant team when necessary. Coordinate with sales, finance, operations, and other internal teams to ensure a smooth client experience. Maintain confidentiality and accuracy when handling client and financial information.

Requirements

• Bachelor’s degree in business administration or a related field.
• 2–3 years of relevant experience in sales account manager or a similar role.
• Strong communication and client relationship management skills.
• Excellent follow-up and organizational skills.
• Strong attention to detail and accuracy.
• Good analytical and problem-solving skills.
• Proficiency in Microsoft Excel and accounting/ERP systems.
• Ability to manage multiple accounts and priorities effectively.
• Good command of English, both written and spoken.
• Previous experience in a client-facing role.
• Experience working with international clients or handling accounts in different currencies.
• Experience with CRM, ERP, or accounting software.
• Strong negotiation and follow-up skills, particularly in payment collection.

What we offer

Working days: 5 days/week Working hours: 8 hours Social insurance provided Medical insurance provided Working model: Onsite Working location: Kuwait