Administrative Executive (Enquiries & BD Support)

About the company

At Nanyang Science and Technology College (NSTC), we are committed to delivering quality education and an excellent experience from a student's very first enquiry. We are looking for an organised and service-minded Administrative Executive to support our Director, guide prospective students and parents through their course enquiries, and work with our business development teams in China and Vietnam to grow our international student community.

If you enjoy helping people, keeping things running smoothly behind the scenes, and working with colleagues across different markets, we invite you to join our growing team.

For more information about NSTC, please visit 🌐 https://www.nstc.edu.sg/

Your tasks

Be the First Voice of NSTC for Future Students

Course Enquiries & Prospective Student Support

• Serve as the first point of contact for course enquiries from prospective students, parents and agents.
• Advise enquirers on programmes, entry requirements, fees, intakes and how to apply.
• Follow up on enquiries to encourage applications and keep enquiry records up to date in the CRM.
• Hand over applicants to the Student Services team for admission processing.
• Conduct campus tours and support open houses, information sessions and education fairs.

Business Development Support (China & Vietnam)

• Act as the Singapore liaison for NSTC's business development teams in China and Vietnam.
• Process leads and applications referred by the overseas teams and agents, and keep them updated.
• Coordinate agent onboarding and records in line with CPE guidelines.
• Prepare course information, brochures and marketing materials for each market.
• Support overseas roadshows, webinars and partner visits, and host visiting agents and delegations in Singapore.
• Prepare regular reports on leads, applications and enrolments from both markets.

Administration & Director Support

• Manage the Director's calendar, meetings, correspondence and travel arrangements.
• Prepare meeting agendas, minutes, presentations and reports.
• Follow up on action items across departments and keep the Director informed.
• Provide backup support to the Student Services team during peak periods such as intakes and orientation.
• Handle confidential information with discretion.

Requirements

• Diploma or Bachelor's Degree in Business Administration, Marketing, Communications, Education or a related discipline.

• 1–3 years of experience in an administrative, executive support, course consultant, admissions or customer service role is preferred.
• Experience in a private education institution or with international student recruitment and agents will be an advantage.
• Candidates without prior working experience are welcome to apply.

Skills & Attributes

• Strong interpersonal and communication skills.
• Service-minded and confident when speaking with students, parents and agents.
• Organised, detail-oriented and able to manage multiple priorities.
• Comfortable working with overseas teams across different time zones.
• Discreet in handling confidential information.
• Proficient in Microsoft Office applications; CRM experience is a plus.

What we offer

Why Join NSTC? ✅ Be the first point of contact shaping a student's journey with NSTC

✅ Work closely with senior management and gain broad exposure to the business

✅ Gain international exposure through our China and Vietnam markets

✅ Work in a collaborative and supportive environment ✅ Professional development and career advancement opportunities

✅ Contribute to a growing institution committed to excellence in education

Salary: S$3,000 – S$4,200 per month (commensurate with qualifications and experience)

Benefits may include

• Annual Leave
• Medical Benefits
• Training & Professional Development
• Staff Engagement Activities
• Career Progression Opportunities

How to apply

Interested applicants are invited to submit their updated resume, stating their current and expected salary.

Other

Administrative Executive (Enquiries & BD Support) 📍 Singapore 🏫Nanyang Science and Technology College (NSTC) 🌐Website: https://www.nstc.edu.sg/ 🕒Full-Time