Account Manager (Fresh Grad. Welcome)

A fast-growing, tech-enabled cross-border eCommerce logistics platform is expanding its commercial team. The business partners with global marketplaces and leading strategic investors, and provides a unified system to help sellers manage international warehousing, forward fulfillment, and returns processing through a single interface.

What You Will Do Serve as the primary point of contact for our existing and new B2B clients, introducing our capabilities and actively identifying opportunities to solve their business problems through technical solutions.

Demonstrate technical knowledge to analyze client pain points, translate requirements, and propose effective, custom software or digital solutions.

Conduct engaging product and prototype demonstrations, utilizing modern tools like AI-generated mock-ups and AI agents to showcase potential solutions directly to clients.

Continuously absorb new technological advancements, applying fresh digital tools and technical frameworks to address client challenges effectively.

Work closely with internal teams to ensure proposed solutions align with technical feasibility and client expectations.

What You Will Need With 1–3 years of experience in Account Management, Technical Consulting, or Client Services within a digital agency, software consultancy, or tech-driven environment (Fresh Graduates are also welcome).

Bachelor’s degree in Computer Science, Information Technology, Business, Marketing, or a related discipline.

Solid technical background or strong digital literacy, with a demonstrated ability to rapidly understand new technologies, software architectures, and modern AI tools.

Proven ability to present technical concepts clearly, conduct live solution/mockup demos, and consult effectively with diverse client personalities.

Fluency in Cantonese and English (both written and spoken) is mandatory; proficiency in Mandarin is a strong advantage