CSO cum Accounts Assistant
Your tasks
We are looking for an organised and responsible Customer Service &Accounts Assistant to support customer order processing and accounts receivable administration across our related companies.
Customer Service & Order Processing
- Receive and process customer orders, ensuring accurate and timely entry.
- Coordinate with the relevant teams on stock availability, delivery arrangements and order changes.
- Respond to customer enquiries and follow up on order-related issues.
- Provide backup support for customer orders during the designated staff member’s absence.
- Maintain accurate customer information and order records.
Accounts Receivable Support
- Prepare and update accounts receivable (AR)ageing reports
- Prepare and send statements of account (SOAs) to customers.
- Follow up on outstanding payments and account discrepancies with customers and the finance team.
- Maintain proper records of customer correspondence and AR-related documents.
Administrative Support
- Maintain organised records and filing systems for customer service and accounts matters.
- Coordinate with internal departments to ensure timely follow-up and completion of assigned tasks.
- Perform other reasonable administrative duties related to the role.
Requirements
- Previous experience in customer service, order processing or accounts administration is preferred.
- Basic knowledge of accounts receivable, ageing reports and statements of account.
- Proficient in Microsoft Excel and comfortable using order processing or accounting systems.
- Good communication and coordination skills.
- Accurate, organised and able to manage multiple tasks.
- Able to work independently and collaboratively across different teams.
Other
*Working Days: 5.5 days per week Working Hours:**
- Monday to Friday: 8.30 am–5.30 pm
- Saturday: 8.30 am–12.30 pm
Location: Tai Seng