Technical Sales Support – Textile

Follow and adhere to company ethics, values, and policies.

Assist in sales support activities to ensure tasks are completed on time and with good quality.

preparing quotations, offers, proposals, and other sales-related documents.

Assist in understanding customer requirements and providing appropriate technical and product information.

Support the sales team in following up with customers and responding to their inquiries.

Assist in coordinating with customers and internal departments to ensure smooth completion of sales activities.

Learn and follow all Sales Support rules, company procedures, and ISO procedures.

Support the standardization of customer data, filing systems, and sales support tools.

Assist in preparing and organizing product and technical information related to textile products and solutions.

Participate in customer visits, product presentations, and technical discussions when required.

Contribute to process improvement initiatives and maintain accurate sales records.

Assist in handling customer complaints and follow up with the concerned departments until resolution.

Participate in training programs and learning activities to develop technical and sales skills.

Bachelor’s degree in Applied Arts – Textile Department or a related field.

0–2 years of experience in technical sales, sales support, textile, or a related field.

Fresh graduates are welcome to apply.

Basic knowledge of textile materials, fabrics, textile processes, and applications .

Good written and spoken English.

Good knowledge of Microsoft Office.

Good communication and interpersonal skills.

Strong willingness to learn and develop technical and sales skills.

Able to perform multiple tasks and work effectively within a team.

Good organizational and follow-up skills.

Willingness to work under pressure and outside regular working hours when needed.

Willingness to travel for customer visits when required.