CRM Spesialist

Your tasks

Job Deskripsi

• Develop and implement strategist to engage and retain data and potential data through varois channels
• Develop, maintain, monitor and optimize CRM programs, including crafting content, managing system triggers, increased personalization, targeted segmentation, etc.
• Design a CRM journey and channels optimization using CRM tools
• Design and execute programs and events aimed at collecting donor data and fostering
• engagement.
• Execute the journey set up on the tools and manage all engagement related awareness and/or sales campaign
• Create brief and supervise the outcomes of the CRM design to the creative team (Designer & Copywriter) to ensure CRM design outcomes meet standars
• Monitor user journey performance [open rate, CTR, etc]
• Develop weekly and monthly report for CRM programs performance.

Requirements

Skills: CRM, Communication Skills, Negotiation Skills