Human Resource Business Partner

About the company

uParcel is a Singapore-based e-commerce fulfilment and last-mile delivery company serving marketplace sellers on Shopee, Lazada and TikTok Shop. We combine in-house warehousing with our own fleet of same-day delivery drivers, giving sellers one accountable partner from the moment a parcel is collected to the moment it reaches the customer.

Our people are the business. Warehouse teams, drivers, operations and sales colleagues work in a fast-moving environment where service quality is felt by customers every day. The HR Executive makes sure we hire well, treat people fairly and stay compliant while we grow.

Your tasks

ROLESUMMARY As HR Executive, you will run the day-to-day HR operations of a growing, operations-heavy business. You will be the first point of contact for employees on hiring, payroll inputs, leave, benefits and workplace matters, and you will support management with recruitment, onboarding, compliance and people processes that scale as uParcel adds new business lines and headcount.

This is a hands-on generalist role, well suited to someone who enjoys working close to the operation and wants broad exposure across the full employee lifecycle.

1. Recruitment and onboarding

• Manage end-to-end recruitment for warehouse, driver, operations and office roles: draft job postings, source candidates ,screen, schedule interviews and prepare offers.
• Coordinate hiring processes with department heads, including practical assessments and case interviews for executive-level roles.

• Run onboarding for every new hire: employment contracts, documentation, induction, equipment and system access, and probation check-ins.
• Handle work pass applications and renewals(Employment Pass, S Pass, Work Permit) and keep records current.

2. Payroll and employee records

• Prepare monthly payroll inputs: attendance, overtime, allowances, incentives, leave and deductions, and work with the finance team to ensure accurate, on-time salary payments.
• Administer CPF contributions and related statutory submissions with finance.

• Maintain accurate employee records, personnel files and the HR database, in line with PDPA requirements.

3. Compliance and workplace safety

• Ensure HR practices comply with the Employment Act, CPF, MOM requirements and other applicable Singapore regulations, and keep policies up to date.
• Administer work injury compensation and group insurance, including claims and incident documentation.

• Support the workplace safety and health efforts of the warehouse and fleet, including induction briefings, safety training records and incident follow-up.
• Prepare for and support MOM and other regulatory audits and inspections.

4. Employee relations and engagement

• Serve as the first point of contact for on policies, leave, benefits and workplace concerns.
• Support fair and well-documented handling of attendance, performance and disciplinary matters, in consultation with management.

• Plan staff engagement activities and recognition programmes that fit shift-based and field-based teams.
• Run exit processes, including resignation handling, handover, exit interviews and final pay calculations.

5. Performance, learning and development

• Support performance review cycles with templates, reminders and tracking.
• Coordinate training for new and existing staff, and identify applicable government grants and funding such as SkillsFuture and Workforce Singapore schemes.

• Help maintain organisation charts, job descriptions and headcount plans as the company grows.

6. HR reporting and process improvement

• Produce regular HR reports on headcount, attrition, absenteeism, hiring pipeline and overtime for management.
• Identify and implement improvements to HR processes and tools, including automation of repetitive tasks.

• Support ad-hoc HR and administration projects as assigned.

Requirements

• Diploma or Bachelor's degree in Human Resource Management, Business Administration or a related field.
• 1 to 3 years of experience in an HR generalist or HR executive role; fresh graduates with relevant internship experience will be considered.

• Working knowledge of Singapore employment regulations: Employment Act, CPF, work pass requirements and MOM processes.
• Experience handling payroll inputs and employee records.

• Proficiency in Microsoft Office, especially Excel, and comfort learning new HR and productivity tools.
• Strong written and spoken English; additional languages such as Mandarin or Malay are an advantage when working with a diverse frontline team.

Preferred

• Experience in logistics, warehousing, transport or other shift-based, high-volume environments.
• Experience recruiting for frontline and driver roles at volume.

• Familiarity with HRIS or payroll software and basic data reporting.
• Interest in using AI and automation to streamline HR work.

KEYCOMPETENCIES

• Reliable and detail-oriented: payroll and compliance leave little room for error.
• Approachable and fair: able to earn the trust of frontline staff and managers alike.

• Discreet: handles confidential employee information with care.
• Organised and proactive: manages many concurrent tasks and deadlines in a fast-paced setting.

• Practical and hands-on: comfortable on the warehouse floor as well as at the desk.

What we offer

• A broad generalist role with real ownership in a growing company.
• Direct exposure to senior management and to new business lines as uParcel expands.

• Training and development support, including access to relevant grants.
• A collaborative team working across warehousing, fleet and e-commerce operations.

• Compensation and benefits commensurate with experience.

Other

HOWSUCCESS IS MEASURED

• Time-to-fill for open roles and quality of hire, including probation pass rate.
• Payroll accuracy and on-time submission of statutory filings.

• Completeness of onboarding and employee records.
• Employee turnover and absenteeism trends, and the actions taken on them.

• Zero compliance lapses on work passes, CPF and statutory requirements.