IT SUPPORT EXECUTIVE

JOB DESCRIPTION:

To assist IT & Project Manager on daily IT operations and requests from users as well as implementation of IT projects within the organization.

RESPONSIBILITIES:

• Manage Desktop/Laptop/Mobile Devices applications and hardware support to users
• Perform daily backup jobs, restoration of backup data and monitoring of SQL scheduled jobs
• Manage and coordinate with vendors and service providers
• Maintain accurate Asset Management records
• Prepare BI reports & analyse data for Management
• Ability to multi-task,prioritize workload and adapt to continuously changing procedures and processes.
• Any other ad-hoc duties assigned

REQUIREMENTS:

• Degree/Diploma in Computer Engineering / Information Technology or equivalent
• Ability to analyse, diagnose and resolve issues
• At least 2 years in IT support and administration
• Experience in Window Desktop & Server O/S, anti-virus and backup software
• Proficient in MS Office, Microsoft Power BI, Microsoft SQL DB
• Familiar with Microsoft Office 365, basic networking concepts and troubleshooting
• Good team player with good communication skills