crisis intervention worker

Education:

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Women's studies. Social work, general. or equivalent experience.

Work site environment:

Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance). Services for the homeless.

Work setting:

Women's shelter. Social service or charity agency.

Tasks:

• Prepare reports or case histories.
• Perform administrative tasks.
• Housekeeping activities.
• Resolve conflict situations.
• Supervise activities of clients living in group homes and half-way houses.

Supervision:

11-15 people.

Certificates, licences, memberships, and courses :

First Aid Certificate.

Target audience:

• Adolescents.
• Children.
• Females.

Computer and technology knowledge:

MS Office.

Area of work experience:

Community service organization.

Security and safety:

Criminal record check.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

• Ability to work independently.
• Attention to detail.

Weight handling:

Up to 13.5 kg (30 lbs).

Personal suitability:

• Judgement.
• Client focus.
• Excellent written communication.
• Flexibility.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.
• Do you meet the language requirements listed in the job posting for the position (English or French)?.

Experience:

1 to less than 7 months.

Employment terms options:

• Early morning.
• Evening.
• Morning.
• Night.
• Day.
• Weekend.