Hotel Bellman

MURRAY PTE. LTD.Singaporemycareersfuturepublished 10/29/2026

About the company

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

  • Maxwell Reserve, Autograph Collection Hotel (Marriott);
  • The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
  • The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars

  • Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)
  • Whiskey Library & Jazz Club (The Vagabond Club)
  • GupShup (The Serangoon House)

Your tasks

Responsibilities include but are not limited to

  • Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
  • Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
  • Answer inquiries about hotel services, in-house events, directions, attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.
  • Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
  • Perform night audit during midnight shift and prepare necessary reports.
  • Handle any Marriott-related enquiries.
  • Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
  • On time and at work when scheduled and in proper uniform.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Flexibility to work in other positions/departments as the need arises.
  • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
  • Check with manager / supervisor before leaving work area for any reason.
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
  • Any other duties / tasks as requested by management.

Requirements

Other Requirements Candidate must possess at least Professional Certificate/NITEC or equivalent qualification in any field.

Proficient in spoken and written English to communicate effectively with guests and colleagues.

Minimum 1-2 years of relevant working experience in the hospitality industry

Required skills:

  • Hotel Experience (preferably in guest experience/services)
  • Diligent
  • Trustworthy
  • Articulate with strong communication and interpersonal skills

What we offer

Garcha Group Benefits

  • As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
  • As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits).
  • 2 nights yearly staycation in any of the 3 Garcha Group hotels in Singapore.
  • 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars.