Customer Service
Attention Job Seekers! Customer Service
PT Mumtaz Teknologi Indonesia currently seeking energetic and customer-focused individuals to join our talented team in a Customer Service role.
Responsibilities:
- Provide exceptional support to our customers and partners through various channels (phone, email, chat).
- Guide customers and partners on the use of our products and systems.
- Effectively manage service inquiries and resolve disputes.
- Build and maintain strong relationships with our customer and partner base.
- Contribute to team projects as needed.
Qualifications:
- Minimum high school (SMK/SMA), diploma
- Strong Bahasa Indonesia communication and articulation skills.
- Previous customer service experience (preferred).
- Proficiency in typing with excellent accuracy.
- Demonstrated empathy and a high level of customer service orientation.
- Energetic, agile, and adaptable to a dynamic environment.
- Minimum fresh graduate (maximum 2 years of experience in a similar role).
- Strong attention to detail and ability to follow instructions accurately.
- Must have device (laptop)
Additional Information:
- Work Location : Yogyakarta
We look forward to hearing from you!
Skills: Problem Solving, Positive Attitude, Strong Communication Skills