IT Business Consultant (ERP Solutions)

Salary up to $6,000 + Attractive Benefits

Mon-Fri, 9am-6pm

Established and Reputable Company

Join an established ERP technology company and help businesses transform the way they operate! We are looking for a customer-focused and proactive ERP Implementation Consultant to join our team. This role offers a combination of pre-sales consulting, ERP implementation, project coordination and customer success. Pre-Sales & Solution Consulting Support sales activities by understanding prospects’ business requirements and demonstrating ERP system capabilities.

Prepare demonstration databases, mock business scenarios and proof-of-concept solutions.

Recommend suitable ERP solutions based on customers’ operational needs and business objectives.

Provide product consultation and technical support to the Sales Team.

ERP Implementation & Project Delivery Lead project kick-off meetings and communicate implementation plans, schedules, training arrangements and key responsibilities.

Conduct implementation sessions with key users to explain system processes, identify requirement gaps and align expectations.

Gather and document business requirements, working with Business Analysts to assess solutions and estimate project effort.

Facilitate discussions between customers and technical teams on system enhancements and complex requirements.

Conduct end-user training on system configuration and operational processes.

Assist with basic document and form customisation, including quotations, purchase orders and invoices.

Track project milestones, deliverables, billing schedules and invoicing activities, following up on outstanding payments and supporting projects through successful go-live.

Customer Success & Relationship Management Build strong relationships with customers and provide a positive implementation experience.

Address customer concerns and coordinate with internal teams to resolve issues.

Gather customer feedback and recommend product improvements and standard feature enhancements.

Support customers in adopting ERP solutions effectively to meet their business needs.

Requirements Customer-oriented with strong communication, interpersonal and stakeholder management skills.

Able to manage multiple projects and priorities in a fast-paced environment.

Strong problem-solving skills and willingness to learn new technologies.

Why Join Us? Gain end-to-end exposure to the ERP project lifecycle, from pre-sales demonstrations to implementation and go-live.

Develop valuable skills in business process consulting, project management and customer relationship management.

Build a career at the intersection of technology, consulting and project delivery.

MTC Consulting Pte Ltd | EA Lic. No: 15C7752 EA Registration No. R22107887 | GLADYS CHANG SI MIN