Financial Products and Services Trainer

MSX International Group is the world's leading provider of outsourced business solutions for the automotive sector and operates in more than 80 countries.

MSXI's extensive experience in the sector, combined with advanced data analysis and customized software solutions, improves the performance of automotive dealer networks by increasing revenue, reducing costs, and improving customer satisfaction.

The main objective of the role is to ensure that our client's commercial network (sales and aftersales) possesses the necessary skills and knowledge regarding: financial products and services, taxation, processes, and tools in order to achieve, efficiently and sustainably over time, commercial results and service quality.

Your responsibilities:

• You will be a transmitter of the commercial strategy to the commercial network and will promote the products and services defined by the client at any given time.
• You will design, develop, and deliver training on financial products and services through in-person, e-learning, and virtual modalities.
• You will create didactic guides, manuals, and presentations to facilitate the understanding and practical application of theoretical concepts.
• You must review, adapt, and update courses with the latest market information, as well as adapt the material received from the client.
• You will prepare the training calendar in coordination with the client.
• You will plan and manage the logistics of training courses (scheduling calls and coordinating necessary resources and spaces).
• You will participate in monitoring field activity, evaluating the knowledge of the commercial teams within the commercial network, and detecting new needs.

• You will analyze the results of the training actions delivered and produce follow-up reports.

What are we looking for in you?

• You have a driver's license and are willing to travel regularly.
• You have experience as a trainer and/or coach.
• You have knowledge of the automotive sector and specific knowledge of the financial sector: total cost of mobility (TCM), credit, renting, and leasing.
• Higher degree desirable.
• You have a B2+ level of English.
• It is desirable that you have used and/or are familiar with the use of tools for training development and management: Office 365, Canva, Prezi, Adobe Package, LMS, mobile engagement applications, digital whiteboards, etc.

Soft Skills:

• You consider yourself a person with excellent communication, analysis, and organizational skills.
• You are innovative and value autonomy at work.
• You have synthesis skills and a predilection for teaching.
• You have a vocation for service.
• You feel comfortable working in a Team.

With more than 5,000 employees located in more than 80 countries around the world, our teams provide an industry-leading experience that encompasses: Consumer Engagement Parts, Accessories, and Service Performance Actionable Insights Repair Optimization and Compliance Learning Solutions Distribution and Sales Performance Our proven track record means we now collaborate with almost every automobile manufacturer in the market.

The Purpose of MSX To empower those who drive and create to thrive in our ever-changing world.

The Mission of MSX To leverage our mobility expertise, the creativity of our global teams, and the power of technology to create customized, sustainable, and innovative solutions.

The Vision of MSX To be the first choice for customers, recognized for our operational excellence and our commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunity employer and positively encourages applications from all suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity. As users of the disability confidence scheme, we guarantee to interview all disabled candidates who meet the minimum criteria for the vacancy.