Sr. Project Consultant
With approximately 5,000 employees and present in more than 80 countries worldwide, our teams provide leadership and expertise in the automotive industry and its dealer networks, providing value to the customer through eight solutions: Actionable Insights Consumer Engagement Distribution and Sales Perfomance Parts, Acessories and Service Performance Technical Information Warranty and Repair Efficiency Learning Solutions Diagnostic and Repair Enhancement Building trust since 1996, our reputation proves that we are the partner for approximately all vehicle brands in the market. Our talented employees help us exceed our ambitious goals year after year. If you identify with our business, take a look at our career opportunities.
MSX is looking for professionals with a completed Higher Education degree in Administration, Marketing, Engineering, Economics, Statistics, or related fields. If you want to be part of an innovative and results-oriented team, this might be your opportunity. Here you will be responsible for: Managing and monitoring the company's retention programs, including lead management, prepaid maintenance packages, and loyalty programs. Ensuring the correct execution of processes and guidelines within the dealer network.; Monitoring performance indicators through dashboards and reports in tools such as Tableau, Power BI, and similar. Preparing management reports, executive presentations, and strategic analyses to support decision-making. Identifying trends, risks, and business opportunities based on data analysis. Conducting periodic meetings to monitor results, align strategies, and define corrective actions. Identifying opportunities to increase sales of prepaid maintenance packages, service extensions, and upgrades. Monitoring tickets, systemic inconsistencies, and operational demands related to the area.
Completed higher education in Administration, Marketing, Engineering, Economics, Statistics, or related fields. Experience in managing retention programs, customer loyalty, CRM, or after-sales. Experience with performance indicator analysis and results management. Advanced knowledge in Power BI, Tableau, or Business Intelligence tools. Experience in relationship management with dealer networks or sales channels will be considered a differentiator. Advanced Excel. Intermediate English
Employment regime: CLT Workload: 40 hours per week; Work model: Hybrid (up to 3x per week in the office) – Morumbi - São Paulo/SP; What can we offer you? Fixed remuneration; Benefits: Medical insurance, Dental insurance, Life insurance, Flexible meal/food voucher, TotalPass, and partnership with educational institutions
This vacancy is available for registration of people with disabilities or those rehabilitated by the INSS. MSX is an equal opportunity company and encourages applications from qualified individuals, regardless of sex, race, disability, age, sexual orientation, gender, religion or belief, marital status, or maternity.