Assistant to Import TDM

MSC Mediterranean Shipping CompanyIpswichreedpublished 10/14/2026

Your tasks

How you will help us and what you can expect

  • Understanding and research of the market to support decision making and commercial growth
  • Analysing performance and providing feedback on this to the Trade Manager
  • Establish & maintain good client relationships
  • Maintain special rates & contracts as well as Geneva tariffs
  • Use in-house systems such as Flint, Avery, TMS, Link & the One Vision Platform (OVQ, CRM, OVParty)
  • Client & Geneva visit preparation
  • Assist with day-to-day quotations as well as tenders
  • Query handling & resolution
  • Support the Trade Development Manager as required on an ongoing basis
  • Provide any other support when required

Requirements

Full time, permanent We are looking for an Assistant to the Import TDM who is highly organised, detail-oriented and confident working with data and reporting. You will support the management and development of the Import North Med trade by liaising with overseas offices, monitoring cargo movements, producing reports, and helping to drive process improvements. Strong communication skills, a proactive approach, and a willingness to learn are essential for success in this role.

Skills and experience you’ll bring to us

  • Strong IT skills especially in the Outlook, Excel, PowerPoint, Word & PowerBI programmes
  • To be organised & have a methodical approach to work to ensure accuracy of reporting along with ensuring that all strict deadlines are met
  • Strong analytical skills & to be able to present data & information to create strategies or market understanding for the client base with a results driven approach
  • Be able to work on their own initiative & problem solve independently
  • A balanced understanding of operational & commercial demands
  • Confidence to make appropriate fact-based decisions, be professional, willing to help & enabled to provide effective communication with both internal & external customers
  • Be a team player with a flexible can-do approach to work

What we offer

  • Competitive salary
  • Private Health Care for everyone from day 1 (non contractual)
  • Generous pension scheme
  • Life Assurance – 4x salary
  • 22 days + a day to take on Christmas Eve or New Year’s Eve
  • Free parking (within walking distance from the office)
  • On-site artisan restaurant
  • Discounted gym membership
  • Cycle to work scheme
  • Flu vaccines and eye care vouchers
  • Buy or sell holiday scheme
  • Christmas club saving
  • MSC Cruises friends and family discount
  • Full induction day and training provided
  • Learning and development opportunities
  • Dress for the day policy/modern office environment

Other

Right to work in the UK All applicants must have the legal right to work in the UK and in this role at the time of application. Visa sponsorship is not available for this role and, therefore, candidates who require sponsorship to work in the UK cannot be considered.