diversity manager
Must-have:LeadPrincipal
About the company
Join us in creating memorable dining experiences for our guests while fostering a positive work environment for our team!
Your tasks
Job Overview We are seeking a dedicated and experienced Front of House Manager to join our dynamic team. This role is essential in ensuring that our guests receive exceptional service while maintaining a smooth operation within the restaurant. The ideal candidate will possess strong leadership skills, a passion for the food industry, and a commitment to hospitality excellence.
Duties
- Oversee daily front-of-house operations, ensuring high standards of service and guest satisfaction.
- Train, mentor, and supervise front-of-house staff, including servers and hosts.
- Manage reservations and seating arrangements to optimize guest flow.
- Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
- Assist in interviewing and hiring new staff members as needed.
- Collaborate with kitchen staff to ensure timely food service and address any issues that arise.
- Address guest inquiries, concerns, and feedback promptly and professionally.
- Maintain cleanliness and organization of the dining area, bar, and waiting areas.
- Support bartending operations as necessary during peak hours.
Requirements
Experience
- Previous experience in restaurant management or a supervisory role within the food service industry is preferred.
- Strong knowledge of hospitality standards and practices.
- Experience with cash handling procedures is essential.
- Familiarity with kitchen operations is a plus; experience as a cook or in bartending is advantageous.
- Excellent communication skills with the ability to lead a team effectively.
- A passion for providing outstanding customer service in a fast-paced environment.
- Hospitality: 1 year (required)
Language
- English (required)
Licence/Certification
- Serve It Right Saskatchewan (required)
What we offer
Pay: From $16.00 per hour
- Discounted or free food
- Flexible schedule
- On-site parking
Other
Job Type: Part-time
Work Location: In person