Front Office Supervisor
Machine translation — original language: Polish.Show original
Front Office Supervisor
Company Description
We create a unique place for our Guests thanks to a shared passion for modern design and high-quality service.
Already over 100 hotels in 13 countries impress with exceptional design, the highest service standards, and excellent locations in the heart of cities.
Join our team in Gdańsk!
Discover the opportunities of working in a place where passion, commitment, and the desire to grow matter!
Job Description
Your priority will be caring for the well-being of Guests and Employees!
Your responsibilities will also include:
- Checking in Guests, checking the arrival list, and other reports
- Ensuring professional, highest-quality service
- Monitoring and responding to Guest feedback
Benefits:
- Bonus program: The better the guests rate their stay, the higher the bonus!
- Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
- Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
- Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
- Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
Qualifications
Do you have an exceptional personality and excellent hospitality skills?
If so, you will be a perfect fit for this position! Our additional requirements:
- Professional experience in the hotel industry
- An excellent sense of quality and service
- Openness, communicativeness, and very good knowledge of the English language (spoken and written)
- Ability to work in a team and readiness to provide help in all departments – results are achieved through cooperation!
- Work in morning, afternoon, and/or night shifts