Marketing Officer

About Mopil Sacco

Mopil Sacco is a progressive and member-driven financial cooperative dedicated to providing

reliable, innovative, and accessible financial solutions that enable members to grow their wealth

and achieve their financial aspirations. We are looking for a passionate, proactive, and

performance-oriented individual to join our Business Development team as a Marketing

Officer.

Key Responsibilities

Member Acquisition and Relationship Management Recruit new members and grow the Sacco's membership base. Maintain and strengthen relationships with existing members to enhance retention and loyalty. Conduct regular member visits to assess satisfaction and identify cross-selling and upselling opportunities. Respond promptly and professionally to member inquiries and concerns. Marketing and Business Development Promote the full range of Sacco products and services to drive business growth. Generate and nurture new business leads to achieve departmental revenue targets. Organize and participate in member education forums, exhibitions, activations, and other marketing events. Sales Monitoring and Reporting Monitor market trends and competitor activities to identify opportunities and inform strategy. Prepare accurate daily, weekly, and monthly reports on sales activities, targets, achievements, and member recruitment.

Qualifications and Experience

Academic Qualifications

Diploma in Marketing, Sales, Business Administration, or a related field.

Experience

Minimum of four (1) year experience in sales, marketing, or customer relationship management, preferably within a financial institution or Sacco environment. Key Competencies Knowledge and Skills Strong understanding of modern marketing and sales techniques. Knowledge of Sacco operations and the regulatory environment. Excellent interpersonal and communication skills. Ability to conduct market research and analyze data effectively.

Key Performance Indicators

Success in this role will be measured through:

Number of new members recruited and retained. Achievement of sales targets, including loans, accounts, and deposits. Member satisfaction and engagement levels.