Executive Housekeeper

Your tasks

Position Summary

• To assist the Rooms Divison Manager in the achievement of company goals

• To organize, supervise and control all housekeeping activities, including staff, training, guest satisfaction and the cleanliness and presentation of all guest rooms, foyers and related service and public areas

• To resolve guests' concerns quickly and to the highest satisfaction levels

• Expense control

• Guest service

• Risk management

• People development

• Ensure guests' satisfaction is maximized

• Cohesive and effective working relationships between departments

• Compliance with hotel employment policies and procedures

• Attendance and participation at Business Unit and Departmental meetings

Requirements

Attributes & Accountabilities

• High standard of cleanliness and hygiene

• Delegation and supervising skills

• Planning and organizing skills

• Consistency of work standards

• Good working relationship with all levels

• Adaptability and ability to work under pressure and supervision