Specialized Support - Mid-Level Hosting/HPC Infrastructure Analyst - Belém/PA

As a Mid-Level DataCenter Analyst at Montreal, you will be part of one of the best technology companies in Brazil. Our journey began over thirty years ago with a small engineering team passionate about innovation. In 1986, visionary people made a commitment to technology and its ability to transform the world. That would be just the beginning of a trajectory that made us a solid reference in the market and one of the best companies to work for.

Responsibilities and assignments

Main Responsibilities Act as a technical reference for Level 1 and Level 2 teams, supporting the resolution of high-complexity incidents and problems. Administer, monitor, and maintain physical server environments, virtual environments, and Data Center infrastructure. Execute operational procedures in Service Desk systems, ensuring correct registration, monitoring, and closure of tickets. Provide technical support to end users via telephone, email, and corporate tools. Prepare technical and operational reports, monitoring indicators and daily activities. Interact with multidisciplinary teams for prioritization, escalation, and execution of demands and projects. Identify opportunities for continuous improvement, process automation, and operational optimization. Support the management of infrastructure and information technology projects.

HPC (High Performance Computing) Environment Administration Perform the management, administration, and monitoring of HPC clusters based on Linux (SUSE, OpenSUSE, and Ubuntu Server). Administer queue systems and processing scheduling for HPC environments. Execute routines for creation, maintenance, and user management in conjunction with the IT team. Install, configure, and maintain scientific software and open source tools. Create, maintain, and optimize Docker images for running applications in high-performance environments. Integrate applications and containers into the HPC cluster queue systems. Perform performance tests (benchmark) and technical validation of computational solutions.

Cloud and Storage Support the administration and operation of AWS and Azure cloud environments. Perform data transfer, synchronization, and management between HPC environments and corporate storage solutions (FTP, FTPS, Cloud Storage, and File Services). Support modernization, digital transformation, and technological innovation initiatives related to high-performance computing.

Infrastructure Management and Planning Plan, design, and coordinate implementation, expansion, and upgrade projects for hardware and software infrastructure. Evaluate the growth needs of the technological environment, proposing improvements to ensure availability, performance, security, and scalability. Prepare technical specifications for the acquisition of equipment, licenses, and IT services. Perform technical follow-up with manufacturers, suppliers, and technological partners. Ensure technical documentation of the environments under your responsibility.

Desirable Requirements Experience with Linux administration (Ubuntu Server, SUSE, and OpenSUSE). Knowledge in HPC (High Performance Computing). Experience with Docker and containers. Knowledge in AWS and Azure. Experience with virtualization and server administration. Knowledge in automation (Shell Script, Python, or similar). Experience with Service Desk and ITSM systems. Knowledge in networks, storage, information security, and Data Center. Experience in infrastructure and technology project management.

Requirements and qualifications

Mandatory Requirements Completed Higher Education in: Computer Science; Information Systems; Systems Analysis and Development; Computer Engineering; Computer Networks; Or related Information Technology areas. Minimum of 5 (five) years of experience in: IT Infrastructure Administration; HPC environment administration; Virtualization; Windows and Linux Operating Systems; Administration and operation of Microsoft Azure environments. Must possess certification or training in: ITIL or COBIT; Linux LPIC-1 or higher. Intermediate English for: Reading technical documentation; Technical writing; Professional conversation. Solid knowledge in: Information Security and Cybersecurity; Server Hardening; Vulnerability management; Access control; Monitoring and protection of corporate environments. Experience or certification in: VMware; Nutanix.

Desirable Requirements Courses or certifications in: Nutanix; VMware; Zabbix; Shell Script; Docker; Kubernetes; AWS. Knowledge in: Active Directory; File Server; DNS; DHCP; Storage; TCP/IP Networks; Corporate Backup. Experience with: Monitoring critical environments; Log analysis and troubleshooting; Monitoring of services and applications; Corporate Linux environments; High-performance computing servers (HPC); Automation of administrative tasks.

Behavioral Competencies Analytical capacity and problem-solving. Organization and sense of priority. Good verbal and written communication. Teamwork. Proactivity. Focus on results and continuous improvement. Ability to act in critical and high-availability environments.

Additional Information Benefits and advantages: Meal or Food voucher; Transportation voucher; Health Plan; Dental Plan; Life Insurance; Wellhub; Advantages Club; Daycare Assistance (when provided for in collective convention or agreement).