maître d'

Education:

College/CEGEP.

Work setting:

Restaurant. Hotel, motel, resort.

Tasks:

• Supervise staff.
• Train staff.
• Advise on wine selection and serve wine.
• Order and receive liquor and other supplies and maintain inventories.
• Inspect dining rooms and other food and beverage serving areas.
• Address customers' complaints or concerns.
• Answer customers' questions regarding menu items and preparation methods.
• Assist clients/guests with special needs.
• Attend to seating arrangements for large groups.
• Perform opening and closing activities.
• Receive customers' reservations and assign tables.
• Receive payments from customers.

Supervision:

5-10 people.

Work conditions and physical capabilities:

• Fast-paced environment.
• Standing for extended periods.
• Walking.
• Work under pressure.

Own tools/equipment:

Uniform.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Initiative.
• Organized.
• Team player.

Screening questions:

Do you have experience working in this field?.

Government programs:

Recognized employer.

Employment terms options:

Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

Night. Day. Weekend.

Health benefits:

Health care plan.

Financial benefits:

• Gratuities.
• Life insurance.
• Registered Retirement Savings Plan (RRSP).

Other benefits:

• Paid time off (volunteering or personal days).
• Travel insurance.

Support for youths:

Offers on-the-job training tailored to youth.