Performance Media Manager
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Job Description
Hello,
We are happy about your interest in joining the Monks Hub team! :)
We are the Monks International Media Hub, the area responsible for serving international digital marketing projects in conjunction with other agencies in the S4 group.
The Media Hub Operations area is the pillar that ensures excellence in digital channel activation (tagging, trafficking, buying, etc.) and governance in the use of platforms to achieve media and business goals.
We are looking for a Manager to act as a strategic and consultative partner to clients, leading teams, projects, and a business portfolio. This person will be responsible for ensuring the excellence of media operations, developing talent, guiding strategic decisions, and acting as a reference for complex media and platform topics.
If you have a strong strategic vision, experience in people and client management, knowledge of Paid Media platforms, and the ability to transform business challenges into solutions, this is your opportunity to be part of a global team and drive the growth of our Hub.
Responsibilities and duties
In your day-to-day, you will have a strategic role in managing the team, clients, and the business:
Leadership and Development: Lead, mentor, and develop Media Operations professionals, supporting their career evolution, performance, and skill development;
Client Management: Build and maintain trusting relationships with clients and senior stakeholders, acting as the main point of contact and reference for strategic and operational topics;
Media Strategy: Guide the architecture and execution of campaigns, ensuring the application of best practices in Programmatic, Search, Social, and other relevant channels;
Operations and Project Management: Manage priorities, resources, deadlines, and portfolio deliveries, ensuring quality, efficiency, and compliance with SLAs;
Quality and Governance: Ensure the quality of the team's media activations, supervising quality control processes, budgets, pacing, segmentation, targeting, and other aspects of execution;
Problem Solving: Act as a reference in identifying complex problems, analyzing causes, and defining strategic solutions for clients and teams;
Business Growth: Identify and lead opportunities for service expansion, upsell, new projects, and pitches, contributing to the growth of clients and Monks;
Global Collaboration: Work together with Strategy, Investment, Analytics, AdTech, Solutions Engineering, Growth, and other disciplines to develop integrated solutions;
Subject Matter Expertise: Act as a reference in Media Operations, sharing knowledge, best practices, and contributing to strategic projects and initiatives of the area.
Requirements and qualifications
For the position of Manager in Media Hub Operations, the following is mandatory:
Fluent English: Essential for communication and relationship with global clients and stakeholders;
Experience in Digital Media: Solid experience in activation, management, and strategy of campaigns in channels such as Programmatic, Search, Social, or Retail;
Platform Knowledge: Ability to act at an advanced level in at least one media platform and intermediate knowledge in other relevant platforms;
People Management: Proven experience in leadership, development, and management of teams;
Client Management: Experience in conducting relationships with clients and senior stakeholders, with strong consultative capacity; Experience with managing multiple clients and diverse portfolios.
Strategic and Business Vision: Ability to connect media decisions to business objectives and identify growth opportunities;
Analytical Thinking and Problem Solving: Ability to structure complex problems, analyze data, and transform insights into recommendations;
Autonomy and Proactivity: Ability to make decisions, prioritize demands, and act with confidence in complex and dynamic scenarios.
By joining the Media Hub, you will have the opportunity to:
Build an International Career: Expand your performance in Media in a global and dynamic environment;
Connect with International Clients: Collaborate directly with clients and stakeholders from different markets;
Work with Cutting-edge Technologies: Develop your knowledge in media platforms and solutions used globally;
Lead and Develop Talent: Directly impact the growth of Media Operations professionals and teams;
Act Strategically in the Business: Participate in projects, pitches, and initiatives that contribute to the growth of our clients and Monks.
Additional information
What We Offer 🧡
Here at Monks, we support and value our people not only with excellent benefits but also by prioritizing well-being and development!
💳 Flexible Meal and Food Voucher card;
🏥 Health insurance;
🦷 Dental plan;
💻 Flexibility in schedule and work location;
🏠 Home office allowance in the payroll;
👶 Monthly daycare allowance for people who have children up to 5 years and 11 months old;
🏋️ Access to various gyms through platforms;
🎈 Birthday day off without salary deductions;
💟 180-day parental leave for pregnant persons and 30-day parental leave for non-pregnant persons;
♿ Atypical Parenting Allowance for caregivers who have children with disabilities or neurodiversity;
🧘 Physical and emotional health and well-being platforms;
💼 Free consultancy to assist with Social Assistance and Psychological themes, Legal Guidance, and Financial Consultancy;
🌱 Reduction in electricity bill costs through renewable sources;
🎭 Free SESC card;
🎒 Partnerships with educational institutions;
📚 Our Talent Development team is ready to help you in your search for knowledge and development;
🤝 Community groups to integrate, exchange experiences, and be part of this incredible culture.
These benefits may change at the time of hiring.
LGPD Monks
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About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.