Customer Service Executive
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Must-have:E-Commerce
RESPONSIBILITIES
- Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers
- Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
- Ensure merchandise and displays are consistently well presented
- Perform daily inventory counts
- Contribute to team effort by accomplishing related result as needed
- Responsible for accurately assessing and valuing pawned jewellery items
REQUIREMENTS
- Service-oriented with strong interpersonal skills
- Good spoken English and another language to speak to clients from multilingual environment
- Dynamic, energetic, positive and driven to exceed targets
- Preferably with sales or customer service experience from retail industry
- Able to start work within short notice will be an advantage
COMPETENCIES:
- Strong interpersonal skill
- Strong communication skill
- Strong organisational skill
- Teamwork
- Reliability
- Integrity
- Action/result orientated