beauty salon receptionist

We are seeking a friendly, organized, and proactive Salon Receptionist to join our team in New Westminster, BC. As the first point of contact, you will deliver exceptional customer service, manage client scheduling and transactions, and ensure our reception and common areas remain spotless and welcoming.

• *Job Type:* Full-Time, Permanent
• *Schedule:* 8-hour day shifts - Mondays to Fridays
• *Location:* New Westminster, BC (In-person)
• *Benefits:* Store discount
• *Language Requirements:* English fluency required; Portuguese is a strong asset.

*Key Responsibilities*

• *Client Experience:* Greet clients warmly, assist with inquiries, manage check-ins/check-outs, and conduct basic product recommendations.
• *Front Desk Operations:* Handle appointment bookings, calendar management, and client confirmations using our POS system.
• *Transactions:* Accurately process cash, debit, and credit transactions, manage register balances, and issue receipts.
• *Salon Maintenance & Laundry:* Maintain cleanliness, organization, and tidiness across the reception area and common spaces; assist staff with laundry operations.
• *Team Support:* Communicate effectively with salon staff to ensure smooth daily operations and assist with administrative tasks as needed.

*Requirements & Qualifications*

• *Experience:* 1+ years of experience in front desk administration, customer service, or hospitality (salon/spa experience preferred).
• *Work Authorization:* Valid Work Permit or Legal Authorization to work in Canada (Required).
• *Skills:* Excellent verbal and written communication in English, strong organization, multitasking under pressure, and basic math/POS operation skills.
• *Language:* Portuguese speaker preferred.
• *Mindset:* Dependable, detail-oriented, team player, with a strong passion for the beauty industry.

Job Types: Full-time, Permanent

Pay: $18.25 per hour

Expected hours: 36.0 ? 40.0 per week

Benefits:

• Store discount

Flexible language requirement:

• French not required

Work days:

• Every Weekend

Application question(s):

• Which languages do you speak?
• Tell me about a time you noticed a problem or an operational need in a past job before anyone else did. What action did you take?
• escribe a situation where you had to manage an upset client or a chaotic front desk during a busy hour. How did you maintain professionalism and resolve the issue?
• How do you handle a situation where you disagree with a coworker or manager regarding a daily operational procedure?
• This role includes maintaining common areas and managing towel laundry alongside front desk duties. How do you prioritize these tasks while keeping client service seamless?
• How do you approach recommending products or extra services to a client without sounding overly pushy?

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• work permit (required)

Location:

• New Westminster, BC (preferred)

Work Location: In person