CUSTOMER / SUPPLIER QUALITY MANAGER (M/F)

MOMENTI, a recruitment and direct approach firm, is searching on behalf of its client, an industrial group specializing in industrial packaging, for a Customer and Supplier Quality Manager in a permanent contract (CDI).

In this role, you will ensure the compliance of products and associated services and contribute to guaranteeing the satisfaction of our customers. As the quality interlocutor for customers, suppliers, and internal teams, you will notably be required to:

• Manage the processing of non-conformities, from their initial handling to the communication of elements to various internal interlocutors, customers, and suppliers;
• Conduct quality audits, whether performed internally or with customers, suppliers, and service providers;
• Guarantee the proper maintenance of quality records, particularly those relating to internal audits, complaints, and external controls;
• Ensure the management and availability of quality system documentation concerning customers and suppliers;
• Guarantee the application of requirements regarding safety, hygiene, quality, and environmental protection, both in your own activities and with the relevant teams;
• Act as the link between the needs expressed by customers and the Group's regulatory department, in order to provide them with the expected responses;

With a minimum of a Bac +2 degree, you have proven successful experience in a similar position. You have a good command of quality management concepts, methods, and tools, as well as the ISO 9001 standard. Your autonomy and rigor are accompanied by strong communication skills, both written and oral. You also know how to convince and effectively transmit information to different interlocutors. You have a good level of English. Knowledge of the industrial packaging sector will be an additional asset.