Credit Controller

Location: Bedfordshire (2-3 days in the office) Contract: Interim – 3-6 months Day Rate: £280-£330 per day, inside IR35

MLC Partners are supporting a leading education organisation in recruiting an interim Credit Controller to join their Finance team. This is a busy, hands-on role with responsibility for overseeing the end-to-end student finance and credit control process, with a particular focus on the collection of tuition fees from international students.

The role

Working closely with colleagues across Finance and Student Services, you will take ownership of the student debt and collections process from enrolment through to payment. You will play a key role in ensuring outstanding balances are managed effectively, resolving complex queries and supporting the wider team to deliver an efficient and student-focused service.

Key responsibilities:

• Manage the end-to-end credit control process for student tuition fees, from enrolment through to final collection.
• Take responsibility for the timely collection of outstanding student debt, with a particular focus on international and overseas students.
• Monitor aged debt and proactively follow up outstanding balances in line with agreed processes and policies.
• Resolve complex student finance queries, working diplomatically with students and internal stakeholders to reach appropriate solutions.
• Liaise with teams across Finance, Admissions, Student Services and other relevant departments to ensure accurate student account information.
• Support and provide guidance to other members of the Credit Control team, helping to coordinate workloads and maintain effective processes.
• Produce regular reporting on outstanding debt, collection activity and key areas of risk for senior stakeholders.

About you:

• Previous experience in Credit Control, Accounts Receivable or Student Finance within a university or higher education environment is essential.
• Strong understanding of the student finance lifecycle, ideally including tuition fee collection and student enrolment processes.
• Experience working with international students and managing overseas tuition fee debt is highly desirable.
• Confident managing complex and sensitive debt queries in a professional and diplomatic manner.
• Able to take ownership of processes and provide informal leadership or guidance to colleagues where required.
• Strong communication, organisation and stakeholder management skills, with the ability to operate effectively in a busy environment.

Applications are under constant review, with my client seeking the right candidate to start next week. Please apply now, or reach out to Briar at MLC Partners.