Real-Time Analyst (Data Analytics & Workforce Management)
MiTek Việt NamTòa nhà A5, Lô số A5, Khu E-Office, đường Sáng Tạo, Khu chế xuất Tân Thuậnvietnamworkspublished 10/31/2026
Your tasks
About the Role The role performs in the workforce and operational data analysis by collecting, validating, analysing, and interpreting key metrics such as workload volumes, customer demand, service levels, adherence, and operational performance to support data-driven decision making, workforce optimisation, and service quality outcomes. This role is suited to individuals who enjoy working with data,...
Requirements
- Bachelor’s degree or Associate Degree in Data Analytics, Information Systems, or a related field.
- A minimum of 2 year of experience in Workforce Management, Real-Time Analysis, Scheduling, Planning, or a related operational role is required.
- Previous experience as a Real-Time Analyst or within a Workforce Management team is highly desirable.
- Experience in roster creation, schedule management,...