Restaurant Manager Karma Kitchen BXL M/W/X

Responsible for the day-to-day running of our Bombay BBQ restaurant in Brussels. Point of contact for all employees.

• Be the first in command and captain of our Brussels location, overseeing the daily operations of the restaurant and ensuring smooth service across floor, bar and kitchen.
• Lead and coordinate the FOH, bar, kitchen and cleaning teams, setting clear expectations, distributing work and following up on its execution.
• Ensure an excellent guest experience by leading by example and handling reservations, special requests, complaints and other guest needs.
• Continuously improve our service standards and ways of working, identifying opportunities to make the restaurant more efficient and the guest experience even better.
• Create and manage staff schedules based on sales forecasts, operational needs and expected peak moments.
• Support HR in recruiting new team members for FOH, bar and cleaning, and take responsibility for their onboarding, training and development.
• Coach and manage team performance, giving regular feedback and creating a positive, accountable and motivated team culture.
• Monitor labour efficiency, including staff cost, overtime and shift changes.
• Take ownership of the restaurant's key financial and operational KPIs, including staff cost, wastage, average spend and table turns.
• Drive sales and profitability through smart reservation management, upselling and other commercial initiatives.
• Manage daily financial administration and cash handling, ensuring everything is accurate and properly followed up.
• Manage inventory, ordering and supplier relationships, while keeping a close eye on stock levels, variances and wastage.
• Ensure full compliance with HACCP, hygiene, food safety and health & safety procedures and maintain the required standards at all times.
• Oversee cleanliness, maintenance and facilities, making sure the restaurant is safe, organized and ready for service.
• Report weekly to Operations Management, sharing performance, challenges and opportunities, and follow up on agreed actions.
• The ideal candidate has a passion for food and beverage and a genuine ability to connect with guests and staff alike.
• A natural host and strong leader, with excellent interpersonal skills and a passion for hospitality.
• Min 2 years' experience in a management position in hospitality
• Strong supervisory and leadership skills
• Well organised with an eye for detail & excellent time management skills
• Familiarity with food handling, safety and other restaurant guidelines is a plus
• Proficient with Microsoft Office Suite or related software.
• Available weekends and evenings.
• 38-hour contract, spread over five working days
• Category 8: (239) Assistant Maître d'Hôtel: €21.2302/hour
• After 6 months: Meal vouchers €6 / After 1 year: Meal vouchers €8
• Start date: 01/12/2026