Sales Manager
About the company
Join one of Singapore’s top-rated beauty brands, trusted by over 85,000 happy customers and recognised with 5-star ratings on Google and Facebook!
Join our award-winning team and take the next step in yourcareer with Mirage Aesthetic, where your leadership can make a difference andyour career can flourish.
Your tasks
Job Overview As a Sales Manager at Mirage Aesthetic, you will lead byexample in driving sales performance, delivering exceptional customerexperiences, and growing our customer base. In addition to providingpersonalised beauty consultations and promoting our aesthetic treatments andproducts, you will lead, coach, and motivate the sales team to achieve businessobjectives and maintain high service standards.
- Sales & Business Development: Drive sales of treatments, packages, and skincare products to achieve individual and overall sales targets.
- Team Leadership: Lead, supervise, and motivate the sales team to achieve monthly sales targets and key performance indicators (KPIs).
- Staff Training & Development: Coach team members on sales techniques, customer consultations, product knowledge, upselling, and closing skills.
- Sales Performance Management: Monitor individual and team performance, review sales results, and implement strategies to improve conversion rates and revenue.
- Customer Experience: Ensure the team delivers professional beauty consultations, personalised recommendations, and excellent customer service.
- Customer Retention: Develop strategies to encourage repeat purchases, package renewals, referrals, and long-term customer relationships.
- Daily Operations: Oversee daily sales activities, ensure smooth coordination within the team, and maintain high standards of professionalism and service quality.
- Marketing & Promotions: Work with the management and marketing teams to execute promotional campaigns and maximise sales opportunities.
- Customer Feedback: Handle escalated customer concerns professionally and identify opportunities to improve customer satisfaction.
- Reporting & Improvement: Prepare sales performance reports, identify areas for improvement, and provide recommendations to management.
Requirements
Qualifications & Requirements
- At least 5 years of relevant experience in sales, beauty, aesthetics, or the skincare industry.
- Previous experience in a supervisory or managerial role is preferred.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong leadership skills with the ability to motivate, coach, and develop a sales team.
- Excellent communication, interpersonal, negotiation, and sales-closing skills.
- Able to converse in English and Chinese is preferred to communicate with Chinese-speaking customers regarding their queries and feedback.
- Customer-oriented, proactive, and results-driven, with a strong sense of responsibility.
- Good organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Willingness to work retail hours, including evenings and weekends, as required.
What we offer
At Mirage Aesthetic, we offer excellent career prospects,attractive benefits, and a supportive, family-oriented workplace where yourcontributions are valued.
Rewarding Pay & Incentives
- Earn up to S$10K monthly with uncapped commission and monthly allowance.
- Annual Wage Supplement (AWS) plus two performance bonuses each year.
Work-Life Balance & Comfort
- Up to 21 days of paid leave.
- Convenient central location next to the MRT.
Health & Security
- Comprehensive medical and insurance coverage.
Exclusive Perks
- Special staff discounts on our premium aesthetic treatments.
- Supportive, family-oriented working environment.
Career Growth
- Clear career progression opportunities within the company.
Other
Only shortlisted candidates will be notified.