Regional Manager, Renewals
About the company
Why join Minitab? Lead a team with a meaningful impact. Our customers use Minitab to improve quality, eliminate waste, increase efficiency and solve important real-world problems. You’ll help your team build lasting customer relationships by demonstrating that value.
Build on a respected global reputation. For more than 50 years, organisations around the world have trusted Minitab to help them make better decisions using data.
Shape a growing function. Bring your ideas, strengthen our approach to renewals and develop a team whose contribution directly supports customer retention and recurring revenue.
Be part of a collaborative international team. Lead colleagues across EMEA and work closely with Sales, Customer Success, Finance and Field Operations throughout our global business.
Your tasks
We’re looking for a commercially minded people leader to develop our EMEA Renewals team and help shape a growing function within Minitab. This is an opportunity to combine hands-on team leadership with commercial strategy, driving predictable renewal outcomes, securing multi-year revenue and reducing churn across a regional book of business worth approximately US$15m–$20m.
In this role, you’ll
- Lead, coach and develop six Renewals Specialists and Senior Renewals Specialists across EMEA.
- Own team performance against revenue and retention targets, strengthening forecasting accuracy and accountability.
- Help the team lead value-based customer conversations, negotiate effectively and secure multi-year agreements.
- Partner with Sales, Customer Success, Finance and Field Operations to improve customer outcomes.
- Build scalable processes, balance workloads and improve execution in a high-volume environment.
- Step into complex or high-risk renewals to support the team and protect revenue.
Requirements
You may already manage a Renewals team, or lead an Inside Sales team against revenue targets. We’re interested in both backgrounds: your ability to coach people, own a revenue number and improve performance is what matters.
We’re looking for someone who brings
- 5+ years in renewals, sales or account management within B2B SaaS or enterprise software.
- At least two years of direct people management experience within Renewals or Inside Sales.
- Demonstrated ownership of revenue targets and evidence of team performance against them.
- Strong financial acumen, forecasting and negotiation skills.
- A commitment to coaching, developing talent and continuous learning.
- The ability to build cross-functional partnerships and lead through change.
Experience managing subscription renewals and retention metrics would be valuable, but we also welcome Inside Sales Managers from the technology or software industry who bring transferable commercial leadership experience.
Strong English communication skills are essential. Proficiency in one or more additional languages would be advantageous .
What we offer
Develop your people and yourself. Help colleagues build their skills and careers while expanding your own expertise in commercial leadership, analytics and operational excellence. We support ongoing learning through higher education and professional development assistance.
Enjoy comprehensive Netherlands benefits. Our Netherlands employees receive 27 days’ annual leave plus public holidays, an 8% holiday allowance, a pension scheme with a 10% employer contribution and 5% employee contribution, reimbursement of up to €200 per month towards private health insurance, and up to €25 per month towards fitness costs. Benefits also include occupational health support and a confidential Employee Assistance Programme.
Other
*We’re Hiring: Regional Manager, Renewals EMEA at Minitab Location:** Hilversum, Netherlands | Office-based, with potential for hybrid working.