Business Analyst

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.  

Join Our Client as an IT Business Analyst – KYC & Client Onboarding

Are you passionate about business analysis, global collaboration, and building client-focused solutions ? Our client is looking for an IT Business Analyst to join the Corporate and Institutional Banking Client Services team, working on complex  KYC  and onboarding initiatives to deliver cutting-edge solutions for client lifecycle management.

Sounds like your kind of challenge?  

What you get in return

Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)

Hybrid work setup – 2 days/week in the office in Kraków  -  remote days available depending on the client’s arrangements 

Collaborative team culture – work alongside experienced professionals eager to share knowledge 

Continuous development – access to training platforms and growth opportunities 

Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more 

High quality equipment – laptop and essential software provided

Daily tasks

• Analyze, evaluate, and document OBKYC (onboarding and KYC) requirements with CIB Client Services teams.
• Manage the implementation of solutions across onboarding and KYC renewal workflows, covering data integration and orchestration.
• Document business and IT process flows, delivering clear and actionable requirements.
• Engage with stakeholders to provide consultation and handle product-related queries or issues.
• Support and influence product owners to prioritize features based on global business requirements.
• Identify, report, and mitigate delivery and operational risks.
• Contribute to a high-performing BA team and mentor junior team members.
• Drive collaboration across regional teams and global stakeholders to maintain delivery alignment.
• Partner with engineering and architecture teams to anticipate and resolve design implications.
• Participate in testing activities, including manual test execution.

Requirements

Required Skills & Experience:

Extensive understanding of  KYC, client onboarding, and Customer Due Diligence (CDD) processes.

Proven experience in business analysis within global banking projects .

Strong analytical/problem-solving skills and ability to capture functional and non-functional requirements as user stories.

Familiarity with development processes, prioritization methods, and software delivery cycles .

Experience in customer data integration development and large-scale system integrations.

Hands-on experience with JIRA and Confluence .

Excellent English communication skills (written and spoken), with ability to present and influence stakeholders.

Prior engagement in manual testing and close collaboration with engineering teams.

Nice to Have:

Practical background in software development or coding practices.

Previous experience supporting global banking domains and working with multi-disciplinary teams.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Must have: Business analysis, System integration, Communication skills, Jira, Confluence

Nice to have: Manual Testing