Free BPO & Digital Skills Training Programme

Responsibilities:

Career Areas & Potential Roles

Participants may develop skills for roles such as:

Customer Service & BPO:

Customer Service Representative Customer Support Agent Chat Support Agent Customer Experience Officer Call Centre Agent

Administration & Virtual Assistance:

Virtual Assistant Administrative Assistant Executive Assistant Research Assistant Operations Assistant

Data & AI:

Data Entry Clerk Junior Data Analyst Data Annotator AI Response Evaluator Reporting Assistant

Sales & Lead Generation

Sales Representative Telemarketing Agent Lead Generation Specialist Appointment Setter

Digital Marketing & Content:

Digital Marketing Assistant Social Media Specialist SEO Content Writer Graphic Designer Video Editor

Technology:

IT Support Assistant Helpdesk Technician Junior QA Tester Software Testing Assistant

Other Digital Career Areas:

E-commerce Assistant Content Moderator Trust & Safety Associate Project Coordinator Product Operations Assistant Motion Graphics Designer

Requirements:

Basic digital literacy or willingness to learn Access to a smartphone or computer Reliable internet access where required for virtual training Commitment to completing the training programme Willingness to learn and develop new skills No specific degree is required for many of the available training pathways. Women are particularly encouraged to apply.

Location:  Residents of Lagos, Ogun, Oyo, Osun, Ondo or Ekiti