Domestic Logistics Specialist

1. Follow-Up Operations:

• Weekly Plan Review:

Receive and review the weekly plan for the designated follow-up area.

• Driver Communication:

Periodically contact drivers to ensure the delivery process is running smoothly and without obstacles.

• Proof of Delivery (POD) Requests:

Contact drivers after the delivery of shipments to request Proof of Delivery (POD).

• POD Submission:

Send each POD to the planning team and invoices team to confirm the completion of the shipment.

• Returns Coordination:

Coordinate with the After Sales team regarding any returns and update the system accordingly.

1. Issue Escalation:

• Complaint Escalation:

Escalate any complaints or issues related to the follow-up process to the direct manager.

• Delivery Delay Escalation:

Escalate any delays in the delivery process caused by drivers to the appropriate manager.

1. Safety & Compliance.

Required to actively participate in emergency drills and practices. Adherence to all HSE instructions is mandatory for every employee. Familiarize themselves with the HSE Policy and comply with its guidelines. Demonstrate full commitment to HSE requirements and cease any work that contradicts these standards.

• Bachelor’s degree in related fields.
• 1-3 years of experience in logistics, transportation, supply chain, customs, or import/export operations.
• Proficiency in Microsoft Excel & PowerPoint.
• Good command of English (spoken and written).
• Excellent organizational and communication skills.
• Ability to work effectively in a cross-functional team environment.
• Good presentation and reporting skills.