Data Center Project Manager

Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget. Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns. Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business. Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly. Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions. Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met. Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs. In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.

• High School Diploma or equivalent and experience in data center operations, critical environments, facilities management, project coordination, service delivery, or related field
• Experience troubleshooting operational issues, managing escalations, or coordinating incident resolution.

You will be required to travel between sites as part of this role so a valid driver's license will be required. These requirements include, but are not limited to the following specialized security screenings: