IT Operations Engineer (Network)

Strategic Leadership & Enterprise Impact

Broad Scope with High Growth Potential

About Our Client

Our client is a leading global professional services firm that advises multinational organisations on complex business matters across various industries.

Job Description

• Manage and support the organisation's cloud infrastructure environment, with a focus on Microsoft Azure , including virtual machines, networking, storage, identity management, and security.
• Administer and maintain Entra ID , Windows Server environments, backup solutions, disaster recovery processes, and high-availability infrastructure.
• Oversee network operations, including Azure networking, firewalls, NSGs, SD-WAN, Palo Alto Prisma VPN, and Cisco network/wireless infrastructure .
• Lead and coordinate major incident management , acting as a key decision-maker during critical outages and service disruptions.
• Manage change and operational processes, ensuring infrastructure services remain stable, secure, and aligned with business requirements.
• Coordinate with service desk teams, infrastructure engineers, vendors, and external partners to resolve complex technical issues.
• Lead bridge calls and SWAT calls during critical incidents, providing clear communication to technical teams and business stakeholders.
• Support Infrastructure-as-Code initiatives using Bicep and contribute to the continuous improvement of operational processes and cloud environments.
• Manage vendor and supplier relationships, ensuring service delivery standards and operational objectives are met.
• Provide technical leadership and guidance to 3rd line infrastructure teams while remaining hands-on with troubleshooting and infrastructure operations.

The Successful Applicant

The ideal candidate will have a strong background in IT Operations, Infrastructure, or Cloud Operations , with proven experience managing enterprise-scale environments while remaining hands-on with technical troubleshooting and support. They will possess deep expertise in Microsoft Azure, Entra ID, Windows Server, cloud networking, and infrastructure operations , alongside solid knowledge of networking technologies such as SD-WAN, Palo Alto Prisma, VPNs, and Cisco infrastructure . The successful individual will be comfortable leading major incidents, bridge calls, and outage management activities , demonstrating strong decision-making, stakeholder communication, and vendor management skills in high-pressure situations. Candidates who have experience leading or coordinating 3rd line infrastructure teams , driving operational excellence, and balancing technical responsibilities with operational leadership will be particularly well suited for this role.

What's on Offer

As a growing firm with a tightly-knit team, the successful candidate will get the chance to contribute to a highly performing team while having the autonomy to make certain decisions for the team.

Contact

Winson Low (Lic No: R22106039/ EA no: 18C9065)

Quote job ref

JN-092026-7110889

Phone number

+65 6416 9865

Michael Page (Personnel) Pte Ltd | Registration No.201736642C