H.R. Generalist Operations

Your tasks

The HR Generalist is responsible for managing and coordinating day-to-day HR operations for the Colombia BU, ensuring accurate, timely and compliant execution of HR processes across the employee lifecycle. The role serves as a key operational partner to the HR team and employees, supporting payroll, recruitment, onboarding, employee administration, C&B, HR vendors, employee relations, occupational health and safety, GA Matters, and HR budgeting.

Responsibilities & Objectives

1. HR Operations & Payroll

• Coordinate monthly payroll processes with external payroll providers, ensuring accuracy, timeliness and

compliance.

• Manage payroll input, validations, employee changes, deductions, benefits and related HR information.
• Monitor payroll and HR operational KPIs and follow up on issues and corrective actions.
• Support HR process standardization and continuous improvement.
• Provide Monthly Payrolls and Labor Cost Reports
• Upload payroll and follow the internal system approval workflow.
• Headcount management reports

Recruitment & Onboarding

• Upload Workflow approvals in the internal systems for new positions.
• Coordinate recruitment processes with SSC and hiring managers
• Manage hiring documentation, pre-employment requirements and onboarding activities.
• Built and provide Offer letters.
• Ensure smooth and compliant employee onboarding experience.
• Deliver general and role-specific onboarding programs for new employees.

Employee Administration

• Manage employee lifecycle processes, including hires, transfers, promotions, changes and terminations.
• Maintain accurate employee information and personnel files.
• Provide timely operational support to employees and managers.

1. Compensation & Benefits

• Support the administration and implementation of C&B programs and employee benefits.
• Coordinate benefit enrollment, changes, vendor communication and employee inquiries.
• Support compensation analysis and HR cost-related activities.

HR Vendor & Billing Management

• Manage day-to-day coordination with external HR vendors and service providers.
• Review, validate and coordinate vendor invoices and billing, ensuring charges are accurate, properly supported

and aligned with contracts and services provided.

• Follow up on discrepancies, credit notes, pending invoices and payment status with Finance and vendors.
• Monitor vendor SLAs, service delivery and costs.
• Maintain proper documentation of vendor contracts, invoices and HR-related expenses.

Office & Facilities Matters

• Coordinate day-to-day HR-related office matters, ensuring employees have the necessary workplace support

and services.

• Coordinate with office/facilities vendors on employee-related requirements, access, supplies, workspace needs

and general office services.

• Support office-related administrative processes and follow up on service issues.
• Coordinate with Finance, Administration and external providers when required.

Occupational Health & Safety

• Coordinate HR-related activities with the Occupational Health & Safety provider.
• Support compliance with mandatory OHS requirements and employee programs.
• Maintain documentation and follow up on action plans.

Employee Experience & Welfare

• Support employee engagement, wellness and welfare programs.
• Coordinate employee activities and HR communications.
• Support initiatives designed to improve employee experience.

Expatriate Management

• Provide operational support for expatriate employees, including onboarding, documentation, housing, benefits

and HR coordination.

• Coordinate with internal and external stakeholders to ensure a smooth expatriate experience.

HR Budget & Cost Management

• Support HR budget preparation, tracking and monthly cost analysis.
• Monitor labor cost, HR expenses and vendor costs.
• Prepare operational reports and identify cost variances or optimization opportunities.

Requirements

-Requerimientos- Educación mínima: Universidad / Carrera Profesional 3 años de experiencia Idiomas: Inglés Conocimientos: Administracion de recursos humanos, Gestión de proveedores, Kpis, Microsoft excel, Microsoft office, Payroll, Psicología, Sst, Gestión de psicología organizacional Palabras clave: generalista, generalist, general, operaciones