IT Supervisor - End User Support & Infrastructure

About the company

The hiring company is a well-established organization with a strong presence across Asia. The company is recognized for its commitment to quality, innovation, and continuous growth, providing a collaborative and people-focused working environment.

Your tasks

Jobomschrijving

• Lead and mentor the IT team, ensuring efficient service delivery and strong user support.
• Oversee IT infrastructure, systems availability, and operational performance.
• Manage relationships with external technology partners, service providers, and software vendors.
• Drive IT initiatives that improve operational efficiency, user experience, and technology reliability.
• Establish and maintain IT policies, standards, and documentation.
• Support budgeting, technology planning, and resource allocation activities.
• Ensure security controls and best practices are implemented across business systems and infrastructure.
• Monitor IT risks and recommend appropriate improvement opportunities.
• Collaborate with business stakeholders to understand operational needs and deliver practical technology solutions.

Requirements

• 7 years of IT experience with proven experience leading and mentoring IT teams.
• Strong understanding of networking fundamentals, including LAN/WAN, wireless networks, firewalls, DNS, and DHCP.
• Experience managing IT infrastructure and end-user support in a multi-site environment.
• Hands-on experience with Windows environments, Active Directory, and common enterprise IT systems.
• Experience in IT procurement, asset management, and vendor coordination.
• Basic familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
• Strong communication and stakeholder management skills.
• Ability to balance hands-on technical responsibilities with team leadership and operational planning.

How to apply

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Gift Petto on 66 2 012 5067.