IT Service Design Analyst-IT Vendor Management
Must-have:CloudSecurity
About Our Client
An organisation operating in the FinancialServices industry in Singapore.
Job Description
- Collaborate with stakeholders to gather and analyse IT service requirements.
- Develop and document service design processes and workflows.
- Ensure alignment between IT services and business needs.
- Monitor and improve service delivery standards.
- Support the implementation of IT service design initiatives.
- Maintain accurate documentation for service-related processes.
- Provide input on technology improvements to enhance service quality.
- Assist with troubleshooting and resolving service design issues.
The Successful Applicant
A successful IT Service Design Analyst shouldhave:
- Atleast 8 years of experience in Third-party risk or IT Vendor management.
- Understanding of IT risks, cyber security controls, data protection, and cloud computing.
- Knowledge and good exposure to different IT Service Management processes, preferably Change & Release Management, Incident Management and Application Support
- Good understanding of IT Service Continuity Management (ITSCM).
- Experience in the Financial Services industry or similar sector.
- Strong knowledge of IT service design principles and practices.
- Proficiency in analysing and documenting technical requirements.
- Ability to work collaboratively with diverse stakeholders.
- Attention to detail and excellent organisational skills.
- Familiarity with IT service management tools and methodologies.
What's on Offer
- Monthly salary ranging from SGD 8500 to SGD 10500.
- Comprehensive medical benefits.
- Generous leave entitlements.
Michael Page International Pte Ltd | Registration No. 199804751N