Head of Training

Michael Page HRWest Midlandsreedpublished 10/20/2026
Must-have:Lead

About the company

Client Details The organisation operates in the retail industry with a Head office in Midlands and stores Nationwide.

Your tasks

As a Head Of Training for a Midlands based Retail business you will lead the day-to-day training agenda (focus on Sales Training), helping colleagues build the knowledge they need to do their jobs well. You will shape practical learning plans that support consistent ways of working across the business.

Description

  • Set and deliver the training plan in line with business priorities and day-to-day operational needs.
  • Design clear learning materials that help colleagues understand processes, products and expected standards.
  • Set and rollout a Sales Training Program
  • Review training needs across teams and put practical learning solutions in place.
  • Coordinate training activity to ensure sessions, materials and attendance are well organised.
  • Track training completion and gather feedback to improve future learning activity.
  • Work with Human Resources colleagues to align training activity with wider people plans.
  • Maintain accurate training records and provide clear updates on delivery and progress.

Requirements

A successful 'Head Of Training' should have

  • Experience of designing and delivering training plans.
  • Experience in a Sales Training background within Retail.
  • Ability to create clear, practical learning materials for different audiences.
  • Experience of identifying training needs and turning them into workable solutions.
  • Confidence coordinating training sessions, materials and learner records.
  • Ability to use feedback and completion data to improve learning activity.
  • Experience of working closely with Human Resources teams on people-related initiatives.

What we offer

Job Offer

  • Salary of £65,000 to £70,000, dependent on the level of experience.
  • Car allowance.
  • Bonus.
  • 1 day in the office and 4 days in the field/at home.

Other

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.