PTP Support Specialist

P2P Support Specialist

£30,000 - £32,000 Hybrid working on a 50/50 basis Full time, permanent role

Client Details

We are looking for a P2P Support Specialist to join our finance team and play a key role in supporting the day-to-day Accounts Payable (AP) and Procure-to-Pay (P2P) processes.

This is a hands-on AP-focused role for someone with a strong understanding of AP processes, who enjoys investigating queries, reconciling supplier statements, maintaining accurate ledgers and identifying opportunities to improve processes.

You'll be someone who understands how AP should work, can spot when something isn't quite right, and is confident getting to the root cause and putting things right.

Description

The key responsibilities of a P2P Support Specialist will be:

• Manage and investigate Accounts Payable and P2P queries, including researching invoices, payments and supplier issues and providing clear responses and resolutions.
• Complete supplier statement reconciliations, identifying discrepancies and ensuring outstanding items are investigated and resolved.
• Reconcile supplier statements against the AP ledger, ensuring records are accurate, complete and up to date.
• Maintain and tidy AP ledgers, investigating aged, unmatched or unusual items and taking appropriate action to resolve them.
• Carry out core Accounts Payable activities, ensuring processes are followed accurately and efficiently.
• Produce regular AP/P2P reporting, providing visibility of outstanding queries, reconciliations, ledger issues and key trends.
• Analyse AP data and identify areas where performance or processes are not working as expected. Monitor trends in queries, discrepancies and exceptions, investigating the root cause and identifying why issues are occurring.
• Work with relevant teams and stakeholders to resolve recurring issues and improve the overall P2P process.
• Identify opportunities for process improvements, helping to implement practical solutions that improve accuracy, efficiency and the supplier experience.
• Investigate increases or unusual patterns in query volumes and establish the underlying causes.
• Work across different systems and processes, using your AP knowledge and experience to understand and resolve issues effectively.

Profile

We're looking for someone with a solid Accounts Payable background and a good understanding of end-to-end AP/P2P processes.

You'll ideally have:

• Strong, practical Accounts Payable experience.
• Good knowledge of supplier statement reconciliations and AP ledger reconciliations.
• Experience investigating and resolving invoice, payment and supplier queries.
• A strong understanding of AP processes and how they operate in different systems and environments.
• Good attention to detail, with the ability to identify discrepancies and keep ledgers accurate and tidy.
• The ability to analyse information, spot trends and recognise when something isn't working as it should.
• A proactive approach to root cause analysis and problem solving.
• Strong communication skills and the confidence to investigate queries and provide clear responses.
• Good organisational skills and the ability to manage multiple queries and priorities.

Job Offer

• Salary up to £30,000 per annum, depending on experience
• Hybrid working on a 50/50 basis
• Generous annual leave
• Enhanced pension
• Free on-site car park
• Opportunity to join a growing and supportive finance team
• Excellent opportunity for career development