IT Manager

About MICE Depot

Founded in 2013, MICE Depot is where we bring brilliant ideas to life! We're a passionate team that specialises in turning concepts into unforgettable experiences, from epic conferences and creative productions to seamless digital broadcasts. We've had the pleasure of working with a diverse range of clients and industries, thanks to our robust network across Asia Pacific and beyond.

With decades of collective experience, we're not just about events; we're about crafting experiences that inspire and connect. Our dedicated team of full-time experts thrives on collaboration, and we take immense pride in ensuring our clients' visions are not just met, but exceeded.

Want to see the magic we create?

Website: micedepot.com Instagram: @micedepot LinkedIn: linkedin.com/company/mice-depot-pte-ltd

IT Manager

We are looking for an experienced, hands-on Information Technology Manager to lead our on-site technical operations, streamline internal systems, and maintain seamless day-to-day IT functions.

This is an end-to-end IT leadership role for a proactive, self-directed professional. Reporting directly to the Director of Operations, you will own day-to-day user devices (laptops, desktops, and phones), network systems, and office hardware support while setting operational standards, managing vendors, and overseeing our tech lifecycle.

What You’ll be Doing

• Configure, deploy, and troubleshoot laptops, desktops, and mobile devices across Windows, Mac, iOS, and Android.
• Apply basic security hygiene across managed devices, including patch management, antivirus enforcement, and screen-lock policies.
• Provide in-person helpdesk support and troubleshooting.
• Manage and maintain office networking equipment (routers, switches, APs) and physical structured network cabling.
• Manage general workplace tech, including AV equipment, printers, meeting room setups, and Wi-Fi coverage.
• Maintain a live asset register to track hardware inventory, user assignments, and equipment condition.
• Establish standardised IT operating procedures (device setup, onboarding/offboarding, asset management).
• Manage vendor and ISP relationships, service-level performance, and contract renewals.
• Own IT budget forecasting and hardware lifecycle planning.
• Proactively propose and lead IT initiatives such as but not limited to infrastructure upgrades, network improvements, refresh cycles, and onsite event support.
• Manage and supervise junior IT personnel, interns, or external contractors as needed.
• Lead ISO/IEC 27001:2022 compliance reviews and prepare technical documentation as required.
• Perform other related duties as required to meet business needs.

What We're Looking For

• A minimum of 5 years’ experience in IT operations or infrastructure management with demonstrated lifecycle ownership.
• Deep hands-on experience troubleshooting Windows, Mac, iOS, Android, and office network setups (routers, switches, cabling).
• Strong ability to establish standard operating procedures, manage an IT asset inventory, and handle vendor contracts.

Preferred / Good-to-Have:

• Knowledge of basic endpoint security practices – patching cadence, MFA, antivirus enforcement).
• Experience with tools like Snipe-IT / Lansweeper.
• Certifications such as CompTIA A+ / Network+
• Understanding of cloud-hosted systems (i.e. AWS)
• Familiarity with ISO/IEC 27001:2022 standards.

Ready For The Next Step?

If this sounds like the right fit for you, please send your resume to careers@MICEdepot.com or call us at (+65) 6734 4406.

Other Information

MICE Depot is an equal opportunity employer. Only shortlisted candidates will be notified.

Note: We are not accepting applications from third-party recruiting agencies at this time.