Executive - Case Management (Temp)

Methodist Welfare Services (MWS) is committed to empowering people to have life to the full.

What started as an act of compassion has since grown into a network of services supporting communities across Singapore. We meet people at different points of struggle – poor health, strained relationships, financial distress, or simply feeling alone – and support them to rebuild resilience, restore dignity, and strengthen the relationships that matter most.

Together, our staff, volunteers, partners, and churches serve as a community so that care does not sit on any one pair of shoulders. Our hope is simple: that everyone, regardless of race, language or religion, discovers their strengths, grow into their potential, and experience fullness of life. https://mws.sg/

Responsibilities:

1. Case Management

• Review individual care plan with relevant stakeholders
• Participate in case management discussions with MSF.
• Support Therapeutic Team in referral and admission process, including assisting in intake briefings for new admissions
• Assist in duties such as, accompanying residents to the clinic or medical appointments, home visits, prospective employer and build relationship with
• Together with the team, respond to crises — self-harm, cutting, suicidality, acute dysregulation, aggression — with calm and sound clinical judgement

1. Administration – assist the Manager:

• Maintain accurate, timely case records and progress records of residents in line with audit and compliance requirements by MSF
• Prepare and vet reports for timely submission to MSF and the Court, and social reports for referrals to a high standard
• Maintain regular communication with volunteers and partnering agencies to ensure clear communication of programme processes.
• Assist with data entry e.g. input and/or update resident information where needed
• Undertake any other duties as directed by the Senior/Assistant Senior Social Worker and/or Head of Centre

Qualifications, Competencies & Experience:

• Degree or Diploma in social work
• Healthy boundary management
• Has an interest in working with trauma
• Knowledge and application of the SASW code of professional ethics and Code of Social Work Practice
• Willing to be supervised and open to feedback for change
• Strong communication skills (written and spoken)
• Team player
• Proficient with MS applications