Administrative & Customer Support Specialist | Translation Services

Metafraseis24, one of the leading and dynamically growing companies in the translation services sector, with a strong presence in Thessaloniki and steady collaboration with a wide network of clients and professionals, is seeking an Administrative & Customer Support Specialist for full-time employment.

At Metafraseis24, we invest in our people and in the creation of an organized, modern team with high professional standards. We are looking for two ambitious professionals, with excellent communication and organizational skills, who will become important members of our team and contribute to excellent customer service and the effective daily operation of the company.

The position is aimed at people seeking a serious and stable professional environment, with prospects for long-term cooperation and evolution, and who want to be part of a company with high quality and service standards.

Responsibilities Secretarial and administrative support. Management of the call center and electronic correspondence. Service and management of requests from clients and partners. Entry and updating of data in the company's information systems. Monitoring of daily tasks and pending items. Support of the daily office operation and collaboration with the team.

Required Qualifications: Very good knowledge of computer operation and MS Office. Very good knowledge of the English language or German, written and spoken. Comfort in communication and in the service of clients and partners. Very good organizational and communication skills. Attention to detail and the ability to effectively manage multiple tasks. Ability to work in a team environment. Willingness to learn, evolve, and engage in long-term cooperation.

Desired Qualifications Previous experience in a similar secretarial or administrative support position. Experience in customer service, call center, or electronic correspondence management. Experience in the use of information systems, CRM, or other data management tools. Knowledge of a second foreign language. Previous experience in the translation services sector will be considered an additional qualification.

Benefits: Full-time employment. Stable working hours. Stable and organized professional environment. Collaboration with a modern and growing company in the translation services sector. Prospect of long-term cooperation and professional evolution. Participation in an organized team with an emphasis on service quality and customer service.