Chef de rang M/F - Mercure Compiègne Sud

A catering professional and a true driver of the customer experience, you will actively participate in the smooth running of the entire service and contribute, alongside the team, to offering our customers professional, warm, and attentive service.

You will evolve in an environment paced by different types of services and clientele: individual dining, business clientele, seminars, banquets, and events.

If a passion for service drives you, if you are committed to contributing to our customers' satisfaction, if you love teamwork and wish to put your experience at the service of a dynamic establishment, then this position is made for you!

As an experienced Chef de rang, your main missions consist of:

• Ensuring the setup of the various points of sale: restaurant, bar, and spaces dedicated to events;
• Setting tables and service trays in accordance with standards;
• Preparing and organizing your service and ensuring its proper conduct throughout;
• Welcoming and accompanying customers, from their arrival until they are seated at the table;
• Presenting the menu, taking orders, and advising customers on their choices of dishes and wines;
• Mastering the products offered in order to enhance our offer and develop upselling;
• Ensuring a fluid, professional, warm, and attentive service;
• Coordinating service with the kitchen and other team members;
• Delivering room service trays in accordance with the order and standards;
• Anticipating customer needs, being attentive to the smooth running of the meal, and ensuring their satisfaction;
• Participating in the organization, setup, and service of our seminars, groups, and events;
• Managing billing and table payments;
• Keeping the Manager informed of all customer complaints and finding solutions;
• Clearing tables in compliance with the timeframes set for each point of sale by the hotel standards;
• Ensuring, according to the schedule, the opening or closing of the restaurant;
• Maintaining equipment clean and a workspace clean and tidy;
• Knowing how to answer the phone to handle simple requests from internal and external customers;
• Ensuring compliance with hygiene, safety rules, and establishment procedures;
• Speaking English. The Chef de rang is a full actor in the satisfaction of the customers entrusted to them. Autonomous in the management of their service, he/she also contributes to the fluidity of the service and the good coordination of the team.

This position requires:

Rigor, dynamism, sense of service, organizational and listening skills, reactivity, team spirit, versatility, self-control, and neat presentation.

Position to be filled on a CDD basis immediately.

We guarantee equal opportunity and are proud to make diversity a strength within our network. We are committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parenthood, ethnic origin, nationality, gender identity, sexual orientation, affiliation with a political, religious, union, or minority organization, or any other characteristic that could be subject to discrimination.

Advantages

• Two consecutive rest days as a general rule, except for exceptions related to the necessities of the activity
• A minimum of one weekend off guaranteed per month, through team rotation
• Establishment committed to an eco-responsible approach
• A reactive and attentive team
• A company that is a social elevator, encouraging internal evolution and promotion
• Food benefit
• Cleaning of work clothes covered by the establishment