General Manager - New Opening Casual / Fine Dining Restaurant

General Manager | Casual / Fine Dining Restaurant

Be part of the opening of a gastronomic concept that seeks to become a benchmark in the Cancun culinary scene. We are looking for a General Manager with a passion for hospitality, strategic vision, and a commercial focus, capable of leading the opening and consolidation of a new Casual / Fine Dining restaurant in the Cancun Hotel Zone. We are looking for a leader who inspires teams, generates memorable experiences, and understands that the success of a restaurant is measured not only by excellent operation, but by its ability to attract customers, generate relationships, and build a brand.

Main responsibilities

• Lead the integral operation of the restaurant, guaranteeing the highest standards of service, quality, and hospitality.
• Develop commercial strategies that drive sales, increase the average check, and strengthen the restaurant's positioning.
• Prepare and manage the annual budget, sales projections, and growth plans.
• Analyze and follow up on key business indicators (KPIs), ensuring the fulfillment of financial and operational objectives.
• Supervise costs, inventories, shrinkage, and business profitability.
• Lead, develop, and train high-performance teams, promoting a culture of excellence.
• Strengthen public relations with customers, hotels, concierges, companies, business partners, and opinion leaders.
• Work hand in hand with the Executive Chef to guarantee a top-tier gastronomic proposal.
• Supervise the execution of the food and beverage experience, including the wine list, service, and mixology.
• Guarantee a memorable experience for every guest and resolve situations with an exceptional focus on hospitality.
• Ensure compliance with brand standards, operating processes, and internal policies.

Profile

• Bachelor's degree in Gastronomy, Tourism, Administration, Hospitality, or a related field.
• Live in the City of Cancun.
• Minimum 7 years of experience as a General Manager in Casual / Fine Dining restaurants.
• Verifiable experience in recognized restaurant groups or prestigious brands, leading operations with high service standards and a strong commercial focus.
• Verifiable track record in sales growth, increasing average check, profitability, and restaurant positioning.
• Experience in budget planning, annual sales projections, and financial administration.
• Solid knowledge in costs, inventories, shrinkage, and Food & Beverage administration.
• Extensive knowledge in premium cuts, meats, wine service, sommellerie, and mixology.

Workplace: On-site employment.

-Requirements-

• Minimum education: Higher education - Bachelor's degree
• 5 years of experience
• Languages: English
• Age: From 40 years old
• Knowledge: Coordination ability, Team management, Decision making, Strategic vision, Checks, Commercial strategies, Operations, Sales, Hospitality, Quality service
• Availability to travel: Yes

Keywords: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, generalista, generalist, general, restaurador