Customer Service Agent (Existing Customer Base - Athens)

Mellon Technologies, the parent company of the Mellon Group of Companies, holds a leading role in the field of electronic transactions, telephone customer service, as well as business process outsourcing services, is seeking

Call Center Employees for Existing Customer Base Service

The position holder will be responsible for outbound calls to existing customers of a leading Electricity Provider, with the aim of handling requests, providing information on available plans and services, and promoting solutions that meet their needs, actively contributing to the retention and satisfaction of the customer base.

Job details: Working hours: Monday to Friday - fixed morning 10.00-18.00 & one week per month afternoon 12.00-20.00. Required Qualifications High school diploma or University/TEI degree Knowledge of English Language Very good ability to operate MS Office applications Professional - polite behavior, extroversion and team spirit Responsibility in managing sensitive information Previous work experience in a similar position will be considered an asset Benefits Competitive compensation package Monthly Bonus based on goal achievement Possibility of a hybrid employment model after 2 months of work in the Attica region Pleasant, modern and friendly working environment Career advancement opportunities within the Group Required Qualifications: Benefits: