Account Manager

Boutique Social & Creative Agency (Singapore)

About the Company Our client is a boutique, Singapore-based creative agency known for social-first campaign work across a mix of consumer brands — FMCG, beauty and F&B among them. It's a small, close-knit team where the work moves fast and ideas come first; Account Managers here work hands-on across the social and content pipeline rather than sitting in a large, siloed structure. Client name withheld at this stage — full details shared with shortlisted candidates.

The Role The Account Manager sits at the centre of client relationships and delivery — owning day-to-day communication, steering campaigns from concept to execution, and keeping the team running on process, timeline and budget.

Key Responsibilities

• Be the daily point of contact for clients — keeping communication smooth, expectations clear, and relationships strong. Lead proposals, pitches and the occasional difficult conversation.
• Establish effective ways of working — audits, analytics reporting, proposals and workflows that keep the team running smoothly.
• Partner with planners and creatives to turn campaign concepts into real executions across design, animation, video and more.
• Stay ahead of shifts across social and digital platforms, translating trends into guidance for clients and the internal team.
• Support clients with community management and response escalations, keeping brand voice consistent everywhere.
• Balance timelines, budget and scope — spotting and flagging out-of-scope requests fairly.
• Coordinate across internal teams, clients and external partners to keep everything on schedule.

What We're Looking For

• Consistent follow-through and strong attention to deadlines
• Genuine ownership when issues arise, rather than deflecting
• Openness to direct feedback and visible action on it
• Constructive communication under pressure
• A strong collaborator within a team environment
• At least one continuous 2-year stint at an advertising, creative, social or digital agency, ideally within the past five years
• Willingness to provide professional references (including a recent direct manager) at a later stage of the process

To Apply

This search is being handled on a confidential basis by Melior. Please apply via Mycareersfuture or email katie@melior.sg with your CV [subject: Account Manager Application] — client details will be shared once we've had an initial conversation.