Manager Air Freight Import (f/m/d)

Einleitung

Arbeitgeber: AIT Worldwide Logistics Germany GmbH

Einsatzort: 65451 Kelsterbach

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

Move the world with us!

AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!

Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

Overview: As Manager Air Import you will ensure the smooth and timely processing of all import shipments, maintaining full oversight of operational flow and proactively resolving any exceptions as they arise. You will also be responsible for optimizing and safeguarding the documentation of all procedures and processes, making sure that standards are consistently applied and continuously improved. In addition, you will maintain and further develop relationships with existing customers, while also taking an active role in acquiring new customers and expanding the commercial footprint of the department.

Ihre Aufgaben

Lead, organize, and coordinate the Air Import department, ensuring efficient day-to-day operations and effective resource allocation.

Ensure the smooth, timely, and compliant handling of air import shipments, including airline bookings, customs clearance, and the organization of onward transportation.

Lead, support, evaluate, and develop employees, including onboarding, training, and performance feedback.

Maintain a high level of customer satisfaction through proactive customer support and by ensuring compliance with customer-specific processes and requirements.

Coordinate communication with customers, airlines, agents, service providers, and internal teams, and resolve operational issues and exceptions.

Analyze and continuously improve processes, procedures, and documentation.

Prepare quotations, calculations, analyses, and presentations, and participate in negotiation and sales meetings.

Ihr Profil

Minimum a completed commercial training in freight forwarding, logistics, or business administration and several years of experience in international air freight forwarding, preferably in import operations and customs clearance

Experience in planning, coordinating, and leading operational teams to ensure efficient workflows, resource allocation, and service quality

Strong customer service orientation and relationship-building skills

Excellent communication, negotiation, and problem-solving abilities

Strong organizational skills with the ability to prioritize effectively in a fast-paced environment

Accurate, organized, and independent working style with strong attention to detail

Fluent spoken and written German and English; additional European languages are an advantage

Interessiert?

If you are interested in this opportunity and believe your experience and skills match the role, we would love to hear from you.

Please submit your application via the application link below. We look forward to receiving your application and getting to know you!

Apply now!