Maître d'hôtel

Presentation of our company

Nestled in the heart of 500 hectares of preserved nature, including 150 hectares of organic vineyards, Château de Berne embodies the Provençal soul with its sun-drenched vineyards and its complete range of rosé, red, and white wines, recognized for their elegance, complexity, and finesse. Its iconic square bottle, inspired by the estate's medieval towers, defines its unique identity. A 5-star Relais & Châteaux estate, the domain offers an exceptional experience through 34 rooms and suites, a Cinq Mondes & Vinésime Spa, and a collection of exceptional villas and farmhouses for exclusive stays. Its gastronomy celebrates the terroir with Le Jardin de Berne, a 1 Michelin star and 1 Green star restaurant led by chef Louis Rameau and pastry chef Éric Raynal, as well as Le Bistrot. 3 vegetable gardens supply this refined and committed cuisine. Between vineyards, gastronomy, and well-being, Château de Berne is a true invitation to savor the Provençal art de vivre, in an enchanting setting where luxury and nature harmonize with elegance.

Job Description

At the heart of the dining room team, your objective will be to provide an unforgettable moment to our guests through warm service and an ever-present attention to detail.

Your missions will be as follows:

• Coordinate dining room service and guarantee its excellence
• Respect the procedures and standards in force within the establishment
• Ensure the smooth running of service and participate in all operations from welcoming Guests to payment, in compliance with hotel procedures,
• Guarantee optimal and permanent satisfaction of Guests in the point of sale by ensuring the application of service standards by the entire team,
• Develop a commercial attitude to improve the performance indicators of the point of sale and promote all hotel services,
• Oversee all supplies and stocks according to hotel procedures,
• Implement administrative and accounting tasks related to the point of sale according to hotel procedures,
• Analyze and monitor management indicators (turnover, average price, number of covers, operating costs, etc.) and raise awareness within the team on the subject, particularly regarding operating costs,
• Welcome, train, coordinate, animate, and organize the work of the team,
• Build loyalty and develop the clientele of the point of sale and more broadly of the hotel,
• Maintain direct contact with VIPs and loyal Guests,
• Keep Guest Cardex up to date

• This list is not exhaustive and is provided for information purposes only. The employee may be required to perform any activity allowing them to fulfill the general mission of the position.

Profile sought

You enjoy contact with customers and dining room service in a gastronomic restaurant.

You have an eye for detail and are versatile and rigorous.

You have a degree in Hôtellerie restauration and/or can demonstrate significant experience in a gastronomic establishment.

You are proficient in English. A third language would be a plus.

You are very eager to join us, dare and send us your application. We are committed to contributing to a society that respects ethics and diversity. Every day, we support inclusion and equal opportunity.

Benefits

• Two days off
• 1 meal per day worked at the staff restaurant
• A Social and Economic Committee offering benefits throughout the year (evenings, gift vouchers, internet portal, etc.)
• A unique working environment
• Dedicated staff parking
• Uniforms maintained by the hotel
• Preferential rates on the group's hotels, restaurants, boutiques, and spa.
• Possibility of accommodation

All our positions are open to people with disabilities.