restaurant supervisor

Education:

Secondary (high) school graduation certificate.

Work site environment:

Noisy. Odours. Wet/damp. Hot.

Work setting:

Fast food outlet or concession. Restaurant.

Tasks:

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Supervision:

Food service counter attendants and food preparers. Kitchen and food service helpers. 16-20 people.

Certificates, licences, memberships, and courses :

Food Safety Certificate. Safe Food Handling certificate.

Security and safety:

Criminal record check.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Walking. Physically demanding. Attention to detail.

Personal suitability:

Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Initiative. Dependability.

Screening questions:

• Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Employment terms options:

Early morning.

Government programs:

Recognized employer.

Employment terms options:

Evening. Shift.

Experience:

2 years to less than 3 years.

Employment terms options:

Flexible hours. Morning. Night. On call. Day. Weekend. Overtime available.

Health benefits:

Dental plan. Health care plan.

Financial benefits:

Group insurance benefits. Night shift premium.

Other benefits:

Learning/training paid by employer.

Support for newcomers and refugees:

Participates in a government or community program or initiative that supports newcomers and/or refugees. Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .

Support for youths:

Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people:

Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .

Support for mature workers:

Provides staff with awareness training to create a welcoming work environment for mature workers .

Supports for visible minorities:

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.